As an MDG Connected Solutions customer, you have access to IoT and telecommunications specialists in any time zone across the country, and our agility and competence allows us to meet any request or need you have.
The MDG Connected Solutions customer support team is staffed by solution specialists and delivers:
- Problem Resolution
- Technical Support
- Industry Expertise
- Sales Management
Every customer has a Customer Service Manager to facilitate their interaction with MDG Connected Solutions. Your Customer Service Manager can aid you in the escalation of issues and meeting specific requirements of the services delivered by Customer Support. Your Customer Service Manager will also give you access to updated products and additional support offerings.
Customer Service Management Includes:
- Personal Management of Service and/or Solution Issues
- Regular Status Reporting and Communication of any Issues
- Customized Reports and Statistics
- Actions to Improve Provided Services
For Customer Support, please contact:
Phone: +1 847-462-4004
Email: support@mdgcs.com